Returns are accepted within 14 days of receipt of your order for store credit or exchange only. All returns must be approved by GARDE. Items must be returned in original and unused condition. Please make sure that items are well packed and insured for the full amount. A restocking fee may apply to any order not received in good condition. Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer. Returns are not accepted after 14 days from receipt of order at your shipping address.
All custom, special orders, sales orders or orders noted as final sale are non-refundable.
To make a return for store credit or an exchange, you will need a Return Merchandise Authorization number. Please email us at firstname.lastname@example.org and include your order number and a list of the item(s) you are returning in the body of the message. We’lll then reply back with your RMA #, which you’ll need to include in the address field of your package. This RMA # is very important to ensure proper tracking and handling of returned goods. Do not return any product(s) until you have received an RMA #.